Legal Notice – Privacy Policy


Please read these terms of use carefully before using this website. By using this website, you implicitly acknowledge that you accept these terms and conditions. If you do not agree with them or have any doubts, please do not register or use this website.


BIDASOA ACTIVA with office address at Hendaia, 8 – Palacio Ducoureau. 20301, Irun, CIF A-20421053. For any question related to this website, contact us by telephone on +34 943509600 and/or by e-mail

The domain is the property of BIDASOA ACTIVA.


The website is an interactive space created by BIDASOA ACTIVA to offer more information about its products and services.

Like any website we have our terms of use and a privacy policy. Our goal is to provide a witty and funny addition to the promotion of our products. This page does not involve direct selling of products.


In order to use this website, the user must have a browser installed (preferably Internet Explorer 5.5 or higher on PC or Mac), a display with a minimum resolution of 800 x 600 pixels and Macromedia Flash plug-in, which can be downloaded free of charge at BIDASOA ACTIVA may make any technical modifications that may be necessary to improve the quality, performance, efficiency of the system and connection to thematic networks or the Internet.


This website is the property of BIDASOA ACTIVA. All trademarks, domain names and other intellectual property rights are the property of BIDASOA ACTIVA, so that none of its contents may be transferred, copied, reproduced, published, uploaded, sent, transmitted, distributed or exploited in any way, with the exception of the use of the website and its contents in accordance with its purpose. Downloads and copies are strictly for private use, and no other use other than those stipulated here is allowed. Contravening the above is a violation of the copyright and other property rights of BIDASOA ACTIVA. The modification and use of the contents for purposes other than those permitted herein is a violation of the copyright and other property rights of BIDASOA ACTIVA. For the purposes of these conditions of use, the use of the contents referred to herein on any other website or IT network is prohibited.


The present conditions of use shall apply insofar as they remain unalterable on the website, and BIDASOA ACTIVA reserves the right to change, modify or delete them at any time, and these changes shall appear on the website itself


BIDASOA ACTIVA has made every effort to ensure the quality of this website and its contents. However, given the characteristics of the Internet itself, BIDASOA ACTIVA does not guarantee the contents included in the website nor the availability and continuity of the operation of this website, the repair of breakdowns, or the absence of viruses or other harmful elements to the system in this website or in its server, without prejudice to the constant effort we make to avoid any contingency in this regard. BIDASOA ACTIVA accepts no responsibility for the use of the contents of this website.


As a consequence of the above and given the characteristics of the Internet itself, BIDASOA ACTIVA shall not be liable under any circumstances, including but not limited to negligence, for damages of any nature whatsoever that may arise from the use of, or the inability to use, the materials on this Website, including cases where BIDASOA ACTIVA, or any authorised representative of BIDASOA ACTIVA, has been advised in advance of the possibility of such damages. In no event shall BIDASOA ACTIVA’s liability to the user for all damages, including but not limited to negligence, losses and claims, exceed the amount paid by the user for accessing this website.


BIDASOA ACTIVA has no control over the people who may access its website and where they may be located. The users of this website, as well as BIDASOA ACTIVA, expressly waiving their own jurisdiction, submit to the jurisdiction of the Courts and Tribunals of Donostia-San Sebastián, for any dispute or claim in relation to this website.


Bidasoa activa’s mission is to offer quality services and products to its users, adapting the above to the evolution of their needs and expectations in terms of content, frequency and other attributes of the service, achieving a high level of quality, as well as the integration and full satisfaction of its employees, within the Company’s Quality Management System.

With the aim of being effective and efficient in satisfying the needs of our users, the Board of Directors of Bidasoa activa established a Quality Policy pursuing to the achievement the following objectives, assumed by the whole organisation:

  1. Determining and fulfilling the legal and regulatory requirements of users, continuously seeking their satisfaction, working on the prevention of non-conformities, anticipating their occurrence and always giving a rapid, constructive, positive and favourable response to any situation.
  2. Creating a favourable working environment for the promotion of quality, training and motivating people and developing teamwork, aimed at continuous improvement.
  3. Ensuring the continuous review of the Quality Management System, through the performance of internal audits, with a critical vision aimed at facilitating its improvement.
  4. Using the internal communication system at Bidasoa activa as an active transmission channel between all levels of the Organisation.

The fulfilment of these objectives will be achieved through the participation and involvement of all the people in the processes, the monitoring of the Quality Management System and continuous improvement.

Bidasoa activa undertakes to comply with this Quality Policy, providing the Organisation with the material and human resources necessary for the

implementation, monitoring and improvement of the Quality System, as well as the periodic review of the objectives, programmes and initiatives contained therein.

Irun, September 19, 2019


The main purpose of the website is to inform about the services and activities of BIDASOA ACTIVA’s Tourism Department.

BIDASOA ACTIVA assumes the legal obligations regarding the protection of personal data, especially with regard to:

  1. The existence of a file containing or the treatment of personal data.
  2. The purpose of data collection
  3. The recipients of information.
  4. The optional or obligatory nature of the questions we ask.
  5. The consequences of obtaining data or the refusal to supply them.
  6. The possibility of exercising the right of access, modification, cancellation or opposition.
  7. The identity and address of the controller or, where appropriate, of his or her representative.

BIDASOA ACTIVA wishes that the user has the appropriate information to decide expressly, freely and voluntarily whether he/she wishes to provide his/her data in the required form. In this sense, users are informed that their data will be incorporated into an automated file, whose responsible owner is BIDASOA ACTIVA, with registered address at Hendaia, 8-Palacio Ducoureau, 20301, Irun. The data will be subject to an automated treatment, the purpose of which is:

  1. Inform of products and services.
  2. Knowing access of users for statistical purposes. Unless otherwise indicated in each case, the data collected in the forms are necessary and required to be able to access and participate in the activities of the website and in the promotions or sections of the website. BIDASOA ACTIVA will not be able to register users who do not provide the required data

The user must fill in the forms with true, accurate and complete data, being liable for any damages that may arise in the event of defective completion, with false, inaccurate, incomplete or outdated data.

BIDASOA ACTIVA is committed to adopting the personal data protection security levels required by current legislation, installing the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access and other possible risks. Users are also informed that, among the different security mechanisms, a password will be used, i.e. a keyword only known by the user and BIDASOA ACTIVA.

BIDASOA ACTIVA also undertakes to comply with the obligation of secrecy regarding the data contained in the automated file established in current legislation.

BIDASOA ACTIVA pledges to adopt the personal data protection safety levels required by current legislation and to this end shall install the technical and organizational measures necessary to avoid data loss, misuse unauthorized access or any other possible risk. These safety measures include the use of a password which is only known to the user and BIDASOA ACTIVA.

The user or person representing the user, as well as the parents or guardians, may at any time exercise their right of access, rectification, cancellation and, where appropriate, opposition in accordance with the provisions of the Organic Law on Data Protection and other applicable regulations to that effect, by sending a written communication to BIDASOA ACTIVA at the addresses indicated above in which the identity of the user is verified; or via the website itself, by means of a communication sent to

BIDASOA ACTIVA informs that it is the responsible owner of the file, without prejudice to the fact that it may commission a third party to manage the processing of the same, to which the users give their express consent.

With regard to the use of Cookies, BIDASOA ACTIVA informs the user that when browsing the different screens and pages of this website cookies are used, the purpose of which is to recognise users who have registered and offer a personalised service, as well as providing information on the date or time of the visit, measuring some traffic parameters within the website itself and estimating the number of visits made, allowing BIDASOA ACTIVA to focus and readjust the services it offers in the most effective way. The cookies used are stored on the user’s hard drive but do not allow the data contained therein to be read, nor do they allow third-party cookies to be read. The cookies used are not invasive or harmful and can be deactivated by means of the corresponding option in the browser.

Our primary concern is the security of the storage of personally identifiable information. We take great care when transmitting data from the user’s computer to our servers. Only employees who need access to user data to perform their work have access to them. Any employee who violates our data protection and/or security policies will be subject to disciplinary action, including possible dismissal as well as civil and/or criminal prosecution.

The user’s registration data are protected by a password so that only the user and BIDASOA ACTIVA can access them and view the data, delete, rectify or cancel the registration. We recommend that users do not share their password with anyone.

Finally, it is recommended that if the user is not using his/her own computer, he/she should remember to log out before leaving the BIDASOA ACTIVA website and to close his/her browser when he/she has finished browsing it. This is to ensure that nobody can access the users personal data or correspondence in the event that their computer is accessible by third parties or if they share it with others or if they use a computer in a public place such as a library or an Internet café.



Cookies are small text files that are downloaded to your computer when you access a website.

They are not malicious viruses, but tools that play an essential role in the provision of numerous services on the internet. Among other things, they allow us to remember the language in which you want to browse the web, collect statistics to optimise the functionality of the site or allow you to share our content on social media.


In no case do we obtain information about the user’s personal data, guaranteeing the protection of privacy of people who browse the website


Although most browsers automatically accept cookies, you can modify your browser settings to allow, block or delete cookies installed on your computer.


By using this website, we assume that the user has read this document carefully and has understood and followed the advice contained herein. If you do not agree with this data protection policy or the advice given herein, please do not use this website. We reserve the right to change these terms of use when we deem it necessary. Continued use of this and other BIDASOA ACTIVA websites by the user after such changes have been made shall imply full acceptance of the same.

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